Become the first point of contact for customers as a Passenger Services Agent across multiple locations. Your role encompasses ticket issuance, luggage checks, and boarding assistance to enhance passenger experiences.
As a Passenger Services Agent, you will engage with customers, providing critical support through ticketing, preparing boarding passes, and facilitating luggage handling. Key responsibilities include addressing customer inquiries, assisting with lost luggage, and managing meal orders, all while ensuring smooth boarding operations.
Key Responsibilities:
• Issue tickets and prepare boarding passes
• Check luggage and assist at boarding gates
• Address customer inquiries regarding rates
• Help with lost luggage and cargo acceptance
• Maintain daily operational reports and service requests
Requirements:
• Experience in customer service or related field
• Ability to assist passengers requiring special attention
• Robust communication and interpersonal skills
• Willingness to handle luggage during ramp duties
• Proficient in managing operational reports
Drive exceptional passenger experiences while ensuring smooth operations as a Passenger Services Agent.
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📌 Passenger Services Agent Multi Location (Timmins)
🏢 Air Creebec
📍 Timmins