Join MacLean Engineering in Sudbury, ON as a Customer Service Expert focused on Aftermarket Sales and technical support. This full time contract position requires robust interaction and service skills. You will be the first point of contact for customers, addressing their inquiries and supporting their needs with professionalism. Your role will involve generating quotations, managing sales orders, and contributing to daily customer support initiatives while playing a part in critical performance reporting. Key Responsibilities:
Act as the main contact for customer queries and support
Prepare and manage quotations and invoicing
Provide product and technical assistance effectively
Collect and report KPI data for team performance
Engage in continuous improvement discussions for service enhancement Requirements:
Related Degree or Diploma preferred
3+ years’ experience in customer service
Bilingual (English/French) is considered an asset
Solid interpersonal and organizational skills
Proficient in Microsoft Office and MRP software Harness your skills in customer service and support MacLean Engineering’s commitment to excellence in Sudbury. #J-18808-Ljbffr

📌 Customer Service Expert For Aftermarket Sales Alton
🏢 MacLean Engineering
📍 Alton