Become a Bilingual Insurance Customer Service Agent at First National in a full time capacity, offering valuable support while enhancing client interaction. Work in a hybrid mode in downtown Toronto, ensuring a balanced workflow. As a Bilingual Agent, you will play a key role in updating residential insurance records and assisting with policy inquiries. Candidates should demonstrate solid customer service instincts, effective communication in both French and English, and solid proficiency in Microsoft Office applications. Embrace a workplace culture that prioritizes collaboration and community engagement. Key Responsibilities:
Update insurance cancellations and policies
Address customer inquiries accurately and promptly




Oversee insurance claim processes
Report on force placed insurance to brokers
Engage in special projects as directed by management Requirements:
Post-secondary education or relevant experience
Expert in MS Office, including Outlook and Excel
Excellent verbal and written skills in both languages
Strong organizational and prioritization abilities
Confidence in dealing with customers over the phone Leverage your bilingual skills to support First National and help enhance our client services. #J-18808-Ljbffr

📌 Bilingual Insurance Customer Service Agent Toronto
🏢 First National Financial
📍 Toronto