Shape customer experiences at Roots, Canada’s renowned lifestyle brand. As a Team Lead, you will inspire a sales team focused on quality and community engagement. Roots seeks an experienced Team Lead to bridge management with sales associates. This role demands a minimum of one year in retail, emphasizing leadership within a collaborative setting. You’ll support daily functionalities and inspire your team to provide outstanding customer service. Key Responsibilities:
Build brand loyalty through exceptional product knowledge
Assist with onboarding and training of team members
Coach associates on service fundamentals
Handle customer service matters swiftly
Perform store opening and closing procedures Requirements:
1+ years in a retail apparel setting
Robust leadership qualities in sales
Proven skills in problem-solving and organization
Familiarity with point-of-sale systems
Flexible schedule for diverse shifts Your role will foster a supportive and high-performing team culture at Roots. #J-18808-Ljbffr

📌 Retail Team Lead In Canadian Lifestyle Quebec City
🏢 Roots
📍 Quebec City