Join a forefront payments company as a Bilingual Customer Success Manager in Markham, Ontario, and lead client engagement and loyalty initiatives. Be a key driver of revenue growth while advocating for your merchants. In this vibrant role, you will engage with merchants based on your fluency in both French and English. As a member of the retention and growth team, you will excel in strengthening client partnerships and leveraging data insights for optimal performance and service delivery. Key Responsibilities:
Drive revenue through effective upsell and cross-sell tactics
Build and maintain trusted client relationships
Ensure client success through proactive engagement
Optimize pricing strategies to enhance profitability
Facilitate smooth onboarding processes for current setups Requirements:
Proficient in English and French with outstanding communication
Experience in sales or B2B customer service essential
Solid problem-solving and negotiation abilities
Effective time management skills for handling multiple tasks
Competency in Microsoft Office tools and internal platforms Make a measurable impact and enrich the customer experience across your portfolio. #J-18808-Ljbffr

📌 Markham Bilingual Customer Success Manager Toronto (Canada)
🏢 Global Payments
📍 Canada