About the Opportunity

We work alongside unions, credit unions, and associations across Canada, helping their members access long-term benefit programs designed to protect their families. Our mission is centered on supporting working households and making sure families have the coverage they need for the future.

What You'll Be Doing

In this role, you'll serve as the main point of contact for families, guiding them through their benefit options with clarity and professionalism. Your day-to-day will include:
Presenting benefit programs clearly through virtual meetings (Zoom)
Completing and maintaining accurate, compliant documentation
Building lasting client relationships through ongoing follow-up
Collaborating with your team to enhance processes and client experience

Requirements
Legally authorized to work in Canada
High school diploma or equivalent (post-secondary education is an asset)
1+ year of experience in customer service,



administrative, or client-facing roles preferred

Core Skills
Robust communication skills, both written and verbal
Highly organized with solid attention to detail
Ability to adapt in a fast-paced, remote environment
Problem-solving mindset with a proactive approach
Team-oriented with a collaborative attitude

What We Offer
Full Benefits Package – including dental, prescriptions, travel coverage, and more
Remote Flexibility – work from home with a schedule that fits your lifestyle
Growth Opportunities – structured training with transparent advancement paths
Performance Incentives – bonuses and company-sponsored trips
Supportive Culture – a positive, inclusive environment where your work is recognized
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📌 Client Care Specialist Remote Calgary
🏢 American Income Life: AO
📍 Calgary