Become a Member Service Representative with FirstOntario and provide top-tier service in a agile setting. Focus on transactional sales while prioritizing member needs and satisfaction. In this engaging role, you will deliver prompt and efficient service while assisting members with their banking needs. Responsibilities include handling transactions, cross-selling products, and maintaining effective communication with both members and team members. Your contributions will support overall customer satisfaction and branch objectives set forth by the management. Key Responsibilities:
Facilitate accurate transaction services, including cash handling
Recognize and leverage opportunities for service improvement
Address member inquiries and concerns effectively




Ensure compliance with operational policies and guidelines
Partake in the organization of branch activities and upkeep Requirements:
Education completion equivalent to Grade 12
Previous experience in a customer-centric or cash handling role preferred
Experience with MS Office is beneficial
Excellent interpersonal and communication skills
Ability to be adaptable and work collaboratively Apply your skills in service and sales as you support FirstOntario's mission in member satisfaction. #J-18808-Ljbffr

📌 Member Service Representative Position Hamilton (Canada)
🏢 FirstOntario Credit Union
📍 Canada