Ampliwork is seeking a customer-focused technical support engineer to own the queue from intake to resolution. You will perform first-line triage, investigate issues, and collaborate with engineering when needed. You will communicate clearly with enterprise clients and help improve our knowledge base and triage tooling. The role requires 3–5 years in a similar support function, robust Python and SQL skills, and experience with cloud platforms.
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📌 Production Support Engineer: End-to-End Incident Resolver (Winnipeg)
🏢 Ampliwork
📍 Winnipeg
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