Shape the future of customer experience at Olliffe, a distinguished butcher shop in Toronto. We're on the hunt for a Retail & Customer Experience Manager who values a fusion of hospitality and accurate operations.This role emphasizes the importance of both exceptional service on the floor and system management behind the scenes. You will engage customers, curate meal plans, and oversee inventory accuracy with a data-driven approach. A solid candidate will appreciate the artistry of excellent food and the necessity of details.Key Responsibilities:
Foster a memorable customer experience through education and service
Manage daily inventory using LightSpeed POS tools
Train staff on excellent service and operational standards




Create stunning displays and visually appealing merchandise
Conduct safety audits and maintain food safety protocolsRequirements:
Experience in premium retail or fine-dining management
Strong analytical skills with inventory system expertise
Proven track record in team training and development
Proficiency in social media and visual content creation
Food handler certification or willingness to acquireLead with a passion for exceptional service and operational excellence at Olliffe, where food quality meets customer care.#J-18808-Ljbffr

📌 Retail & Customer Experience Leader At Olliffe Toronto
🏢 VG Meats
📍 Toronto