Drive success in collections with Eden Park as a Senior Collections Representative. Focus on effective customer engagement and robust loan recovery strategies while enjoying a hybrid work setting.
Eden Park Inc. is seeking a Senior Collections Representative to enhance team capabilities in their Montreal office. This full time role emphasizes communication, negotiation skills, and the ability to navigate Microsoft Office Suite. You will be instrumental in reaching collection targets while maintaining a positive service experience for customers.
Key Responsibilities:
• Contact past due customers and negotiate payment arrangements
• Maintain documentation of all call activities in the Collections system
• Assess and mitigate risk by referring accounts for further action
• Achieve individual and departmental collection targets
• Complete other relevant collection responsibilities as needed
Requirements:
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite and Outlook
• Adaptable availability for rotating shifts, including Saturdays
• Tech-savvy with problem-solving capabilities
• Previous collections experience preferred
Become a vital part of the Eden Park team and enhance financial recovery methods while fostering great customer relationships.
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📌 Senior Collections Representative At Eden Park Montreal (Canada)
🏢 Fairstone Financial
📍 Canada
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