Veterinary Assistant Team Coordinator

Location: Vancouver, BC

Department: Emergency

Compensation: $19.00 to $25.00 per hour, depending on experience

Reportsto: Assistant General Managerand GeneralManager

The role ofERVTATeam Coordinatorwillsupport,lead,and directmembers of their teamin a professional and kindmanner whilerecognizing the responsibilities involved in responding to client and co-worker questions.TheERVTATeam Coordinatorwill also workclosely with the hospital’sLeadership teamto promote a positive hospital image and continuously work towards the bettermentof thewholehospital.

Leadership duties:

- Direct involvement in onboarding,orientationand trainingfor new VTAs/RVTsinERdept.Provides clear trainingobjectivesandtimelinesforacquiringskills.

- Assistancewith organization,leadershipand roll-out of hospital-wide initiatives

- Participates in the development of VAERC Standards of Care/SOPs

- Participates in the development of VAERC Technical Training Manual

- Creates an inspiring team environment andmodels aculture of open communication

- Provides positive feedback and associate recognitionfrequently, in person or via Recognize App

- Assistswith identifying performance improvement opportunities, and provides support/training/skill development

- When schedule permits, attends recruitment sessions at local educational institutions to discuss student opportunities at VAERC

- Assistswithmaintaininghospital safety standards and bringing concernsforwardto the Health & Safety Committee

- Ensuresquarterly/bi-annual ER teammeetings are scheduled and carried outon time

- Submits a weekly in-person or written update toseniorleadership to address progress or needs to the ER team

Administrative duties:

- Administrative time assigned on an as-needed basis.





- ProducesERVTAschedules with advance notice.Ensureschedule satisfies equal and fair rotations for allfull-timestaff members.Ensures there isadequate coverage for time off requests. Works closely withERDVM/ERRVT/CCS schedulers to ensure adequatecoverage.

- With GM/AGMsupport,assistwith candidate screening,interviewingvia Workday job requisitions.

- Participates in hospital errands as needed

- Follows VCA Canada policies and procedures as set out in the VCA Employee Manuals.

- Other duties as assigned

Job Specifications:

- MustpossessER VTAstatus in good standing withVAERC

- Must be able to work in a team environment with minimal supervision.

- Excellent communication,inter-personaland problem-solving skills.

- Working knowledge of Microsoft Office suite, Outlook,Woofware, Instinct

- Read/follow MSDS sheets and adhere to Health & Safety guidelines for hazardous materials and radiation safety

- Display tact, diplomacy and complete confidentiality with colleagues,clientsand fellow leaders

- Be adaptable in attitude and work habits

What VCA Canada Offers

- **RRSP Employer 5 % Match Program** – saving for your future just got easier!

- VCA Canada RRSP Student Loan - Ask us more!

- A caring culture of Wellness and Appreciation!

- Medical Library ; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

- Competitive wages and health/dental benefits!

- Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

- Annual uniform allowance

- Exceptional career development: there is room to grow here!





- Referral Bonus Rewards

- Opportunities to give back to your community through VCA initiatives

- Generous personal pet care discounts

- Extra perks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta’s Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally,we were selected as one of Canada’s Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.Most recently, we received 2026 Great Place to Work® Certification™ Canada.

VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.

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📌 Veterinary Assistant Team Coordinator, ER, Vancouver Animal Emergency & Referral Centre
🏢 VCA Animal Hospitals
📍 Vancouver