Become the Reservations Team Lead at Scandinave Spa Whistler, focusing on exceptional service and team effectiveness. This full time position is your chance to drive guest satisfaction with your leadership skills. In this capacity, you will provide guidance and support to the Reservations Team, ensuring that all guest interactions are handled with professionalism and empathy. You'll also play a key role in training new staff and maintaining service standards while addressing complex guest needs. Your leadership will greatly contribute to the overall guest experience at our spa. Key Responsibilities:
Lead and manage the Reservations Team's daily activities
Deliver a warm welcome and professional phone service
Ensure accurate and timely reservations are made




Identify guest needs and promote appropriate spa services
Collaborate with Massage Services for productive scheduling Requirements:
Prior customer service experience in a sales role
Leadership skills in a sales environment preferred
Proficiency with Microsoft Word, Excel, and Outlook
Strong written and verbal communication skills required
Willingness to work full-time, including weekends Lead our Reservations Team at Scandinave Spa Whistler by providing exceptional service and creating unforgettable guest experiences. #J-18808-Ljbffr

📌 Reservations Team Leadership Role Whistler
🏢 Scandinave
📍 Whistler