Become a vital team member at Medavie as a Customer Service Representative in a contact center setting. This role focuses on delivering exceptional service through effective communication and problem-solving skills. The Customer Service Representative position is a six-month term dedicated to supporting clients in a quick-paced, high-volume call center. You will address inquiries, resolve challenges, and ensure an excellent customer experience while working collaboratively with your team. The goal is to provide quick and helpful resolutions to enhance customer satisfaction. Key Responsibilities:
Serve as the initial contact for incoming telephone calls
Commit to excellence and dedication in all service areas
Access customer needs and address issues timely




Assess and resolve challenging situations quickly
Meet performance indicators required by the MSI Contract Requirements:
Effective listening skills to understand customer needs
Excellent verbal and written communication abilities
High attention to detail in updating files
Education: High school diploma; post-secondary enrollment preferred
Bilingualism in English and French is an asset Bring your customer service expertise and communication skills to Medavie, and make a lasting impact on Canadians’ health and wellbeing. #J-18808-Ljbffr

📌 Customer Service Representative At Medavie Dartmouth
🏢 Medavie
📍 Dartmouth