Elevate community engagement as a Part-Time Facility Booking Representative at the Town of Ajax. Provide exceptional customer service and streamline facility rentals at our vibrant recreation center.
This role requires expertise in liaising with customers for rental permits and contracts for various Town facilities, including community rooms and arenas. You'll manage customer inquiries, handle cash transactions, and maintain organizational standards, ensuring compliance with rental terms and conditions. Your commitment to quality customer service will play a key role in enhancing community access and satisfaction.
Key Responsibilities:
• Provide responsive customer service for facility bookings
• Facilitate the creation and management of rental permits
• Collect and reconcile payments accurately
• Maintain organized filing systems for bookings
• Resolve customer issues and offer alternative solutions
Requirements:
• Completed 2-year College Diploma in relevant fields
• Minimum 3 years of customer service experience
• Proficient in cash handling and Microsoft 365
• Superior communication and problem-solving skills
• Flexibility to work diverse shifts
Showcase your organizational and customer service skills to enhance facility access in Ajax.
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