Become part of the Global Industrial team in Richmond Hill, ON, as a Bilingual Specialist committed to transforming customer experiences. You will interact with customers via telephone, email, and chat, providing tailored solutions to their inquiries. With at least 5 years of experience in customer service or sales, you will be an essential link in addressing customer needs effectively. Responsibilities include checking order statuses, troubleshooting issues, and assisting customers with their online shopping journey. Key Responsibilities:
Serve as the main contact for customer issues
Provide timely updates on order status and inventory
Document all customer interactions in the system
Assist customers in navigating the company website
Engage in suggestive selling of additional products Requirements:
Minimum of 5 years in customer service or sales
High school diploma or equivalent
Familiarity with metric-driven work settings
Robust bilingual communication skills
Detail-oriented with problem-solving capabilities Enhance customer engagement as a Bilingual Specialist and contribute to the growth of Global Industrial. #J-18808-Ljbffr

📌 Global Industrial Bilingual Specialist Richmond Hill
🏢 Global Industrial
📍 Richmond Hill