Join the American Airlines team as a Senior Coordinator for Airport Services at YYZ in Toronto. Champion safety and operational excellence while mentoring and developing team members.

In this role, you'll lead a diverse team within the Customer Experience Division, focusing on engaging employees and improving operations. Your leadership will influence the team’s performance while fostering a culture of communication, safety, and trust.

Key Responsibilities: • Ensure exceptional customer service and safety compliance • Identify and mitigate safety risks through proactive measures • Collaborate effectively with team members for operational success • Mentor frontline employees on service and skills • Address escalated service issues and promote a visible leadership presence

Requirements: • Completion of high school or equivalent education • Minimum 2 years of leadership experience • Fluency in English required • Must be versatile with hands-on leadership during shifts • Airport operations knowledge is an asset

Lead your team to success by delivering high-quality customer experiences in the aviation industry. #J-18808-Ljbffr

📌 Senior Coordinator at American Airlines (Winnipeg)
🏢 American Airlines
📍 Winnipeg