09 Sep
|
Sentinel Dock & Door Solutions
|
Ottawa
09 Sep
Sentinel Dock & Door Solutions
Ottawa
Explore a fulfilling Full-Time Service Coordination role with Door Doctor in Ottawa. Utilize your excellent customer service skills to manage calls efficiently and assist with service operations. Door Doctor, an established name in the Overhead Door industry for over 40 years, is looking for a self-motivated individual with robust communication skills. In this role, you will facilitate incoming service calls, process requests, and ensure follow-up communication. Your contribution will be essential in supporting both customers and the administrative team. Key Responsibilities:
Answer and manage phone calls professionally with prompt support
Create and track new service requests as needed
Keep service records and customer portals updated
Ensure accurate data entry for service calls and orders
Follow up on purchase orders and coordinate with vendors Requirements:
Strong organizational skills with effective prioritization
Excellent verbal and written communication abilities
Customer service experience is an asset
Proficiency in data entry and service management
High attention to detail within a quick-paced workplace Contribute to customer satisfaction and operational excellence at Door Doctor in Ottawa. #J-18808-Ljbffr
📌 Full Time Service Coordination Role Ottawa
🏢 Sentinel Dock & Door Solutions
📍 Ottawa