Join Serco Canada as a Customer Service Agent specializing in Driver Examination Services. Deliver outstanding customer support while assisting users with licensing applications and exams. In this position, you will guide applicants through the licensing process, performing necessary vision tests and issuing permits. Your bilingual abilities in English and French will enhance communication, ensuring all clients receive the best assistance. You must also adhere to safety regulations and maintain confidentiality. Key Responsibilities:
Guide applicants through licensing procedures
Conduct vision tests and administer knowledge assessments
Schedule road tests while processing applications
Review records to rectify any errors
Follow all regulations and ensure workplace safety Requirements:
Completion of the Customer Service Agent training program
GED or high school diploma; valid Ontario Class G license
Bilingual in English and French
Two years of proven customer service experience
Proficient computer skills Utilize your skills to improve the licensing experience for clients at Serco Canada. #J-18808-Ljbffr

📌 Ontario Customer Service Agent Role Toronto
🏢 Serco
📍 Toronto