Apply for the Bilingual Billing Representative role with Ontario Medical Supply in Ottawa. Focus on customer education regarding billing changes while ensuring superior service. This full time permanent position requires engaging with clients and healthcare facilities to discuss billing options. You will play a pivotal role in processing orders and addressing clients' inquiries to improve their experience. Your ability to meet call targets will be key in this essential role. Key Responsibilities:
Make calls to educate clients about billing changes
Meet performance targets for customer outreach
Process orders for equipment rentals and purchases
Handle payments and third-party billings accurately
Troubleshoot client concerns and improve service quality Requirements:
Post-secondary education in relevant field
Minimum 1 year customer service experience
Bilingualism in French and English required
Proficient with Microsoft Office and ERP systems
Robust communication and organizational skills Utilize your bilingual skills to improve service delivery at Ontario Medical Supply in Ottawa. #J-18808-Ljbffr