Become a Service Coordinator for Roam in Etobicoke, Ontario, and manage the entire subscription customer experience. Ensure excellent service delivery from pick-up to drop-off. As a key figure in Roam, you will oversee daily customer interactions regarding subscriptions. This includes welcoming clients, documenting their service requests, and performing vehicle inspections. You will work cross-functionally with teams to guarantee operational efficiency and outstanding communication. Key Responsibilities:
Warmly welcome customers and address their service needs
Carry out inspections of incoming and outgoing vehicles
Generate detailed repair orders and manage service tickets
Collaborate with Sales, CX, and Operations teams
Schedule and manage vehicle pick-up and service appointments Requirements:
Minimum of one year in customer service roles
Clean driving record with a valid Ontario license
Excellent communication and problem-solving abilities
Detail-oriented with outstanding time management skills
Ability to thrive in a rapid-paced customer-focused workplace Bring your proactive approach and service expertise to Roam as we redefine transportation in Canada. #J-18808-Ljbffr
📌 Service Coordinator For Roam Subscriptions Toronto
🏢 Roam
📍 Toronto
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