Become a Group Sales Agent at Sunwing Vacations, located in Laval, QC. This hybrid role emphasizes excellent customer service while you support group sale inquiries over phone and email. In this position, you'll report to the Group Sales Supervisor and be the key contact for customers looking to book group services. Your role involves upselling optional extras and ensuring every customer leaves satisfied. The emphasis on product knowledge and ongoing training will support your success in this agile sales workplace. Key Responsibilities:
Field incoming calls and assist with customer inquiries
Upsell services like gift certificates and insurance
Respond to group rate emails professionally
Temporarily fill in for Group Sales Representatives as needed
Stay updated on product offerings through training Requirements:
Up to 1 year of customer service experience
Excellent verbal and written communication skills
Detail-oriented and organized
Proficient with Microsoft Office tools
OPC/TICO certification is mandatory Enhance your customer interaction skills and sales proficiency at Sunwing Vacations, where your contributions make vacation dreams a reality. #J-18808-Ljbffr

📌 Hybrid Group Sales Agent Role Laval (Canada)
🏢 Sunwing
📍 Canada