09 Sep
|
Grey Eagle Resort & Casino
|
Calgary
09 Sep
Grey Eagle Resort & Casino
Calgary
Take your career to the next level as a Front Desk Agent at Grey Eagle Resort & Casino in Calgary. Provide exceptional guest service in a rapid-paced and engaging workplace. As part of the Front Office team, you will be responsible for delivering courteous service and ensuring adherence to quality standards. Your role involves assisting guests during check-in and checkout, addressing inquiries, and coordinating special requests with efficiency. Flexibility in hours and the ability to perform well during busy periods is crucial to creating a memorable guest experience. Key Responsibilities:
Greet and assist guests warmly at the front desk
Ensure smooth check-in and check-out processes
Address both phone and personal inquiries effectively
Oversee the delivery of guest requests and amenities
Communicate effectively with internal departments to ensure guest satisfaction Requirements:
Minimum of 2 years in a full-service hotel
Proven computer skills in Microsoft Office
Familiarity with Micros OPERA PMS preferred
Fluency in English required; other languages valued
Must be at least 19 years old Deliver your passion for hospitality at Grey Eagle Resort, providing visitors with a superior experience. #J-18808-Ljbffr
📌 Guest Service Front Desk Agent Calgary
🏢 Grey Eagle Resort & Casino
📍 Calgary