Join a dedicated team as a Client Support Agent in Kimberley, providing exceptional service in a hybrid work setting. Assist clients through inquiries and issue resolution while ensuring satisfaction. Our client seeks a friendly Client Support Agent to act as a bridge between the company and its customers. This hybrid role involves handling inquiries via phone, email, and messaging, requiring excellent communication and troubleshooting skills. You will contribute to client retention by addressing concerns with professionalism and care. Key Responsibilities:
Respond to client inquiries via multiple communication channels
Provide transparent and accurate information about services and products
Troubleshoot client issues and escalate when necessary




Process requests and update CRM records accurately
Ensure a positive client experience through courteous service Requirements:
High school diploma or equivalent; customer service experience preferred
Excellent verbal and written communication skills
Calmly handle customer complaints and challenges
Familiar with CRM software and support platforms
Strong organizational skills and attention to detail Excel in a client-oriented role while benefiting from a adaptable hybrid work setting. #J-18808-Ljbffr

📌 Hybrid Client Support Agent In Kimberley
🏢 Placements24
📍 Kimberley