Enhance patient care at Tilray Brands as a Remote Bilingual Patient Support Representative. This full time position requires fluency in English and French to assist medical cannabis customers efficiently. You will report directly to the Patient Care Supervisor, managing the needs of French and English-speaking patients. Key responsibilities include maintaining accurate records, communicating effectively across departments, and providing client assistance through various channels. Embrace a role in this rapidly evolving industry focused on joy and wellness. Key Responsibilities:
Address patient inquiries via phone, email, and chat
Maintain high standards of record-keeping
Support internal teams with transparent communication
Participate in training sessions on regulations
Use calls proactively to drive revenue Requirements:
Fluency in English and French (both written and spoken)
Strong interpersonal skills
In-depth knowledge of the Cannabis Act
Detail-oriented with analytical capabilities
Proficient in Microsoft Office applications Contribute to the transformative mission of Tilray Brands as a vital link in patient support. #J-18808-Ljbffr

📌 Bilingual Patient Support Representative Remote Quebec City (Canada)
🏢 High Park Holdings
📍 Canada