Drive customer satisfaction as a full time Service Advisor at OpenRoad Mazda Port Moody. Leverage your automotive knowledge to facilitate a seamless service experience. As a Service Advisor with OpenRoad, you will handle customer inquiries, document repair orders accurately, and communicate effectively with clients regarding their vehicle needs. Your role will also involve monitoring service schedules and enhancing customer loyalty through exceptional service and communication, all while contributing to a positive work setting. Key Responsibilities:
Accurately document customer concerns and repair orders
Schedule service appointments and manage loaner vehicles
Review repairs with customers upon vehicle delivery
Follow up on parts availability and resolve complaints
Maintain organization of paperwork and reception area Requirements:
Working knowledge of automotive equipment
Mandarin language skills are a considerable advantage
Excellent communication and decision-making abilities
Valid British Columbia driver's license with a clean record
Proven customer satisfaction techniques and abilities Utilize your skills to advance the customer experience at OpenRoad Mazda! #J-18808-Ljbffr

📌 Automotive Service Advisor Opportunity Port Moody
🏢 OpenRoad Auto Group
📍 Port Moody