Elevate customer interactions with MCI as a French Speaking Customer Service Representative. Offer expert support to French-speaking clientele via phone, email, and chat. MCI is looking for a customer-focused individual who thrives in a rapid-paced environment. This role requires answering inquiries and resolving customer issues efficiently while maintaining service excellence. Candidates need to be fluent in French and English, organized, and possess solid communication skills. Join a supportive team committed to customer satisfaction and qualified growth. Key Responsibilities:
Assist French-speaking customers through various communication channels
Address inquiries, complaints, and resolve requests promptly




Update and maintain customer information in internal systems
Resolve customer issues while ensuring high service quality
Collaborate with colleagues to improve customer support Requirements:
High School Diploma/GED
Fluent in both French and English
Previous experience in a customer service role
Strong communication and problem-solving abilities
Basic familiarity with CRM and ticketing systems Help MCI deliver exceptional service to French-speaking customers and develop your career! #J-18808-Ljbffr

📌 French Bilingual Customer Service Agent Quebec City
🏢 Thesydneycentre
📍 Quebec City