Become an Advisory Agent at Desjardins, where you'll focus on enhancing the client experience in a full-time on-site capacity in the Laurentides region. Your role will be pivotal in member engagement. As an Advisory Agent, you will assist clients in understanding applications and technology for self-transactions. Your responsibilities include welcoming customers, evaluating their needs, and directing them effectively. You'll work closely with personal finance advisors to improve service and support clients dealing with irregularities. Key Responsibilities:
Guide members in using self-service applications
Provide a warm welcome and assess customer needs
Contribute to business growth through quality service
Help clients facing fraud by making appropriate referrals
Collaborate with finance advisors to enhance client satisfaction Requirements:
No specific experience required; open to all
Excellent verbal communication and relationship skills
Advocate for diversity and a supportive workplace
Robust troubleshooting skills
Full time in office availability required Bring your passion for service and dedication to Desjardins, where each interaction matters. #J-18808-Ljbffr