Become a vital part of the City of Selkirk as a permanent Citizen Support Representative, promoting excellent service through effective communication. Engage with the public while assisting with their inquiries and concerns. In this role, you will be at the forefront of citizen engagement, responding to requests via phone, email, and in person. You will help improve the city's service processes and contribute to an array of administrative tasks essential for smooth operations. Your engagement will ensure citizens feel supported and informed every step of the way. Key Responsibilities:
Answer citizen inquiries through diverse communication channels
Document citizen interactions and suggested improvements




Process daily outgoing mail and handle payments
Provide support to Corporate Services team members
Maintain accuracy in job procedure manuals and records Requirements:
High school diploma or equivalent
Three years in customer service settings
Competence with Microsoft Office and social media platforms
Detail-oriented with excellent time management
Explicit current criminal record check Utilize your customer service skills to make a meaningful difference in the citizen experience within Selkirk. #J-18808-Ljbffr

📌 Permanent Citizen Support Representative Position St Andrews (Canada)
🏢 Municipaladministrators
📍 Canada