Become a Customer Support Specialist with Sunbelt Rentals, where your focus on exceptional service will empower customers in the equipment rental process. Bilingual abilities in English and French are essential for this role. As a Customer Support Specialist, you will be the first point of contact for customers at Sunbelt Rentals. This role emphasizes providing productive and reliable service by addressing inquiries about construction and industrial equipment rentals. Your customer service background will be crucial as you navigate various communication platforms to assist clients successfully. Key Responsibilities:
Facilitate customer equipment rental inquiries
Respond to calls, emails, and chats promptly
Utilize CRM systems for tracking customer interactions
Support customers in understanding rental processes
Perform physical tasks such as lifting and bending Requirements:
Fluent in English and French
Experience in customer service, ideally in a call center
Familiarity with equipment rental and construction services
Knowledge of Wynne or AS400 systems needed
Capable of lifting 25 pounds and meeting physical demands Drive customer success and deepen your service skills at Sunbelt Rentals, contributing to their commitment to reliability. #J-18808-Ljbffr
📌 Customer Support Specialist Sunbelt Rentals Quebec City
🏢 Sunbelt Rentals
📍 Quebec City
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.