Become a Customer Service Representative with ABB in Saint-Jean-sur-Richelieu and support a cleaner, leaner future. This hybrid role emphasizes customer care through effective order management. In the Electrification, Installation Products division, you will enhance customer satisfaction by resolving order-related issues and managing claims. This position is pivotal in communicating with customers, helping solve problems, and improving service delivery. You'll work collaboratively across teams to ensure that customer needs are met and expectations exceeded. Key Responsibilities:
Follow up on urgent project orders and delays
Confirm estimated shipping dates and resolve issues
Build strong customer relationships through regular updates
Collaborate on proactive process improvements
Provide shipping cost estimates and assist logistics Requirements:
2 to 3 years of customer service experience
Bilingual in French and English required
Ability to manage various computer systems
SAP knowledge preferred but not mandatory
Exhibit qualified communication at all times Drive excellence in customer service with ABB while working in a supportive and agile setting. #J-18808-Ljbffr

📌 Hybrid Customer Service Role At Abb Sainte Brigide D'iberville (Canada)
🏢 BlackBerry
📍 Canada