Become a key player at Manion as a Customer Experience Specialist, where your skills impact Canadians’ lives. This hybrid role will have you supporting customers through phone, email, and live chat. Manion is a trusted Canadian company with over five decades in perks administration. This position offers flexibility—two days in-office and three remote, allowing you to excel in delivering plan coverage information and handling customer inquiries with care and professionalism. A dedicated trainer will assist you during your initial onboarding. Key Responsibilities:
Deliver exceptional service for Plan Members
Assist with plan information and claims processes
Navigate complex inquiries while staying positive
Support a cooperative and solutions-focused team
Maintain accuracy in all customer interactions Requirements:
2+ years of experience in customer service
Robust spoken and written communication in English
Completed post-secondary education
Effective time management and multitasking abilities
Comfortable using various customer service tools Use your expertise to make a meaningful impact on customer experiences at Manion. #J-18808-Ljbffr

📌 Customer Experience Specialist At Manion Toronto (Canada)
🏢 GroupHEALTH Benefit Solutions
📍 Canada