Report to the Manager, Architecture & Applications
Work with Corporate IT teams, IT Business Partners, App Excellence team members, and business users to identify and analyze business processes, user requirements, and system requirements
Complete the Application Lifecycle Management checklist and ensure applications are compliant
Complete business criticality scorecards with the business
Maintain data quality for the catalogue of all applications
Ensure Service Desk, Corporate Services, Security Operations, adjacent teams, and others have accurate application information
Identify duplicate application functionality and work with application users and the ARB to determine which applications should be decommissioned
Support users in migrating from applications queued for decommission to supported tools
Follow the application decommission process once tools have no users
Contribute to business analysis, implementation, integration, configuration, and testing for applications under ALM oversight
Identify and write knowledge base articles for applications
Identify opportunities to mature and improve Application Lifecycle Management
Perform additional projects as requested

Requirements

- Located in the Eastern or Atlantic time zone in Canada
- Currently enrolled in 3rd year or more or recently graduated from Information Systems, MIS, Information Technology, Business Technology Management, Software Development, or a related program
- Currently enrolled in full-time education or a recent/upcoming graduate within 12 months of the placement end date
- Functional/professional experience in business analysis, project management, testing, application support, implementing, and/or configuring applicationsAbility to prioritize tasks based on business needs
- Clear, concise, and professional communication skills, with ability to present information to wide-ranging audiences




- Analytical and problem-solving skills
- Ability to apply sound judgment and think critically
- Ability to identify and evaluate alternative solutions to meet business needs
- Experience with design, configuration, and/or support of applications such as Putty, SnagIt, Atlassian, Microsoft, ServiceNow, Salesforce, Eloqua, SuccessFactors, Gainsight, or Netsuite would help
- Understanding of the Software Development Lifecycle (SDLC) and Agile best practices would help
- Knowledge of cloud technologies, object-oriented and web-based systems, applications, environments, and relevant tools/technology would help
- Technical background, system/data integration experience, or API development experience would be a plus
- Working knowledge of SQL for querying databases would help

Core Competencies

Demonstrates strong capabilities in business analysis, application support, and project management, with a focus on Application Lifecycle Management and compliance. Proficient in communication and problem-solving, with a solid understanding of software development methodologies and relevant technologies.

Highest-signal resume keywords

- Business Analysis
- Application Support
- Project Management
- Application Lifecycle Management
- SQL Querying

ATS Optimization Keywords

Hard Skills

- Business Analysis
- Project Management
- Application Support
- Configuration
- Testing
- SQL
- System Integration
- API Development
- Agile Methodologies
- Software Development Lifecycle

Soft Skills

- Analytical Skills
- Problem-Solving
- Communication Skills
- Critical Thinking
- Judgment

Industry Keywords

- Application Lifecycle Management
- Cloud Technologies
- Object-Oriented Systems
- Web-Based Systems
- Data Quality

Tools & Technologies

- Putty
- SnagIt
- Atlassian
- Microsoft
- ServiceNow
- Salesforce
- Eloqua
- SuccessFactors
- Gainsight
- Netsuite

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📌 Co-op/Intern, Application Lifecycle Management (Ottawa)
🏢 Jobtailor
📍 Ottawa