Become the vital link between customers and the sales team at US Foods as a Customer Service Representative. This hybrid role allows for a versatile work setting, blending remote and onsite tasks. In this essential position, you will serve as the frontline support for National Sales customers, managing incoming orders and inquiries while ensuring all communications are handled promptly. Your responsibilities will include resolving complaints, coordinating deliveries, and providing detailed information about products and services. This role supports achieving service agreement objectives consistent with customer needs and company policies. Key Responsibilities:
Manage inbound and outbound customer calls effectively
Document customer interactions and resolve complaints




Coordinate same-day delivery and pickup requests
Respond to inquiries regarding products and services
Monitor product recalls and notify affected customers Requirements:
High School diploma required, Bachelor’s preferred
Minimum three years in customer service call center
Solid communication and problem-solving skills
Experience with CRM and Microsoft Office
Knowledge in food service distribution is a plus This is your chance to excel in customer service while working with a supportive team at US Foods. #J-18808-Ljbffr

📌 Hybrid Customer Service Representative National Sales Quinte West
🏢 US Foods
📍 Quinte West