Become a Customer Care Agent with FCT and use your skills in customer service and title insurance to create positive experiences. This hybrid role enables proactive communication and effective problem-solving with clients. FCT seeks a dedicated Customer Care Agent to manage daily customer interactions with professionalism. Success in this role requires addressing inquiries promptly and accurately, educating clients about processes, and resolving any transaction-related issues. Your experience within customer service and real estate will be essential during client engagements. Key Responsibilities:
Communicate decisions to customers accurately
Resolve inquiries while maintaining service levels
Educate clients on FCT products and processes
Conduct back office tasks as needed
Escalate issues when necessary to maintain satisfaction Requirements:
One year of customer service experience
Background in title insurance or real estate
Data entry proficiency
Effective verbal and written communication
Capability to work independently during peak times Engage with clients, support transactions, and grow your qualified skills at FCT. #J-18808-Ljbffr

📌 Customer Care Agent For Fct Valuations Oakville
🏢 First American
📍 Oakville