Elevate your career as a Dual Rate Shift Manager at Hard Rock Ottawa Hotel & Casino. This full time position combines leadership in Table Games management with a focus on guest service and operational efficiency. As a Dual Rate Shift Manager at Hard Rock Ottawa, you will alternate responsibilities between Pit Manager and Shift Manager roles. Your expertise in managing Table Games, including staffing, game protection, and customer interactions, will be essential. You will ensure exceptional gaming experiences while maximizing product revenue and protecting the Hard Rock brand. Key Responsibilities:
Oversee Table Games operations during assigned shifts
Manage team member performance and attendance records




Ensure compliance with regulations and internal policies
Monitor game spread and adjust table limits as needed
Resolve guest issues and enhance customer satisfaction Requirements:
Two years as a Table Games Pit Manager or above
Five years in Table Games as a Dealer or Supervisor
Exceptional guest service and communication skills
Ability to obtain registration with Alcohol and Gaming Commission
Bachelor's Degree or equivalent experience Lead the Table Games team by ensuring operational excellence and guest satisfaction. #J-18808-Ljbffr

📌 Shift Manager And Pit Manager Role Ottawa (Canada)
🏢 064 Hard Rock Ottawa Employee Services
📍 Canada