Become a vital part of Definity's team as a Customer Service Administrative Specialist. This fully office-based role emphasizes robust communication and organizational skills combined with customer service excellence. As a part of the team in the Eastern Region, you'll report to the Regional Operations Lead and engage with customers and staff to provide exceptional service. This role highlights your ability to handle multiple tasks, including data entry and phone operations, while being perfectly bilingual in French and English. Key Responsibilities:
Answer inbound calls and greet visitors courteously
Categorize and route case transactions effectively
Prepare and verify form letters and correspondence
Conduct data entry for accurate record keeping
Sort and prepare mail for distribution Requirements:
High school diploma is essential
5 to 10 years experience in reception roles
Must be bilingual in French and English
Proficient in MS Office applications
Solid communication skills required Use your skills to support Definity's ambitious goals and foster a qualified setting. #J-18808-Ljbffr

📌 Customer Service Administrative Specialist At Definity Montreal
🏢 Definity
📍 Montreal