Become a Customer Service Specialist with Unicity USA Inc., where each interaction focuses on resolving customer needs and enhancing product knowledge. Engage in fulfilling customer expectations daily.
Unicity USA Inc. seeks a Customer Service Specialist dedicated to maintaining high standards of service. With a minimum of one year in customer service experience, candidates are expected to have strong problem-solving abilities and communication skills. The role encompasses managing accounts and efficiently processing orders while supporting team goals.
Key Responsibilities:
• Provide product and service information while resolving inquiries • Maintain customer account accuracy and integrity • Analyze and resolve complaints promptly • Process orders efficiently, including urgent overnight requests • Collaborate to achieve departmental KPI targets
Requirements: • Minimum of 1 year relevant customer service experience • Deep understanding of the local market • Robust communication and decision-making skills • Proficiency in data analysis • Capable of multitasking and fostering positive relationships
Shape customer experiences at Unicity USA Inc. with your expertise in service and support. #J-18808-Ljbffr
📌 Customer Service Specialist Unicity USA (Winnipeg)
🏢 Unicity International
📍 Winnipeg
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