Become a Resident Experience Coordinator at Parkland on Eglinton West in Etobicoke, Ontario, enhancing resident satisfaction through quality service and effective operations. Lead initiatives that promote safety and wellness within the community. As a Resident Experience Coordinator, you will play a crucial role in ensuring that residents receive exceptional care and support. You’ll focus on maintaining service standards, utilizing resident feedback for continuous improvement, and overseeing the orientation process. Additionally, you will guide the housekeeping team in nurturing a culture of safety and well-being. Key Responsibilities:
Ensure high standards of resident satisfaction and service
Uphold and evaluate compliance with brand standards
Integrate resident feedback into operational practices
Lead orientation for current residents at the facility
Champion safety and wellness initiatives among the team Requirements:
Degree in Business Administration or equivalent experience
1–2 years in hospitality or seniors living administrative roles
Prior experience with seniors in care settings
Certification in Alzheimer’s care is beneficial
Passionate about enhancing residents’ quality of life Elevate living experiences for residents while ensuring quality service standards are met daily at Parkland. #J-18808-Ljbffr
📌 Experienced Resident Coordinator At Parkland Toronto
🏢 Shannex
📍 Toronto
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