Join Polycorp as a Customer Service and Sales Coordinator focused on supporting Rail operations and managing customer quotations. Drive satisfaction with proactive communication and service excellence. In this role, you will be the key resource responsible for managing the quote process from initial request to follow-up. Your skills in relationship-building, and familiarity with tools like HubSpot will enhance the customer experience significantly. Work closely with various departments to resolve issues and improve service quality while maintaining detailed customer records. Key Responsibilities:
Provide prompt assistance to customer inquiries
Manage the quoting and order processing cycle
Maintain accurate customer documentation and records
Engage in proactive communication regarding service requests
Collaborate with teams to ensure smooth customer experiences Requirements:
Minimum 2 years in a related customer service role
Education in Business Administration, Sales, or Marketing
Proficient in Microsoft Office, especially Excel
Solid communication skills, written and verbal
Knowledge of CRM and ERP systems, especially HubSpot Utilize your organizational talents and sales acumen to excel in Polycorp's Rail sector. #J-18808-Ljbffr
📌 Customer Service And Sales Coordinator Role Elora
🏢 Polycorp
📍 Elora
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