Enhance customer experiences as a Bilingual Customer Support Representative with Reliable Parts. Assist clients via phone, email, and live chat focusing on order management and satisfaction. At Reliable Parts, the Bilingual Customer Support Representative engages customers in English and French. Your primary responsibilities include answering calls, resolving order discrepancies, and building lasting customer relationships. With a focus on creative problem-solving and teamwork, you will also identify sales prospects and support advanced customer service functions. Key Responsibilities:
Answer inbound service calls and respond to inquiries
Identify, research, and resolve customer issues
Promote additional sales through effective communication
Collaborate with warehouse on shipping conflicts
Facilitate current hire training as needed Requirements:
Two years call center or customer service experience
Bilingual fluency in English and French
Solid communication and typing skills
Positive service-oriented attitude
High school diploma or GED required Cultivate customer trust and promote world-class service with Reliable Parts. #J-18808-Ljbffr

📌 Bilingual Customer Support Representative Montreal
🏢 Reliable Parts
📍 Montreal