Join Fairstone Bank as a Collections Management Specialist, leading performance and compliance of outsourced collection vendors. This hybrid role focuses on optimizing financial product recovery.

In this position, you will oversee the collaboration with collection agencies, ensuring adherence to contracts while fostering partnerships aimed at minimizing losses and improving recovery rates. Your responsibilities include leading daily performance evaluations, auditing accounts, and leveraging analytical insights to enhance operations.

Key Responsibilities:
Oversee daily outsourced collection agency operations
Ensure agencies comply with contract obligations
Monitor and adjust performance metrics regularly
Conduct daily performance review calls with vendors
Develop action plans to maximize agency performance

Requirements:
Minimum 5 years in financial collections
At least 2 years in vendor management
Proficient in English and French communication
Robust expertise in Microsoft Excel
Comprehensive knowledge of consumer lending practices

Transform collections performance while advancing your career at Fairstone Bank.
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📌 Collections Management Specialist Fairstone Bank London
🏢 Fairstone Financial
📍 London