Drive stellar guest experiences as the Supervisor of Guest Services at Castle Mountain Resort from September to April. This full-time seasonal role offers a starting wage of $23/hour. You will be responsible for the leadership and daily management of the Guest Services department, ensuring smooth operations for bookings, check-ins, and guest transactions. Your leadership will shape a welcoming workplace, improve service efficiency, and cultivate a knowledgeable team. Your efforts will help create memorable experiences for every guest visiting the resort. Key Responsibilities:
Ensure efficient guest service and resolution of concerns
Lead training and compliance for Guest Services team
Monitor performance indicators for continuous improvement




Collaborate with departments for a seamless experience
Maintain standards for operational procedures and safety Requirements:
3+ years of experience in guest services or hospitality
Proven leadership and team management skills
Proficiency with POS and PMS systems
Robust organizational and communication skills
Flexibility for wide-ranging working hours, including weekends Lead with expertise in hospitality and guest relations at Castle Mountain Resort, enhancing each visitor's stay. #J-18808-Ljbffr

📌 Supervisor Of Guest Services At Castle Mountain Brocket
🏢 Canada West Ski Areas Association
📍 Brocket