Join Sun Life as a Senior Bilingual Disability Claims Consultant, where your expertise in claim management and customer service directly impacts client outcomes. This hybrid role emphasizes proactive case handling and strategic litigation.

As a senior consultant, you will effectively manage litigated claims and handle escalated matters while representing the organization in a skilled manner at various judicial events. Collaborating with managers and team members, you will prioritize work to meet customer expectations and provide mentorship to peers as needed.

Your commitment to continuous improvement will drive quality outcomes for our clients.

Key Responsibilities:
Manage litigated cases with exceptional service focus
Directly represent Sun Life in mediations and trials




Coach and mentor less experienced team members
Build relationships across legal and claims departments
Create impactful presentations based on litigation trends

Requirements:
5+ years of relevant experience in case management
Robust organizational and interpersonal skills
Proven ability to manage stress in high-pressure situations
Negotiation skills for complex claims
Bilingual proficiency crucial for Quebec role

Embrace the chance to make a real difference in clients' lives at Sun Life through your specialized skills.
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📌 Senior Disability Consultant Bilingual Required Edmonton
🏢 Sun Life
📍 Edmonton