Become a key player in patient care as a Booking Clerk at EFW Radiology in Calgary. This full time role emphasizes superior appointment management and patient interaction. EFW Radiology operates eleven clinics dedicated to diagnostic imaging services. As a Booking Clerk, your primary focus will be on facilitating patient appointments while adhering to all privacy policies. Effective communication skills and a caring approach are critical for providing the highest level of service to both patients and physicians. Key Responsibilities:
Manage patient appointment requests and schedules
Ensure timely responses to inbound calls
Listen to patients' needs and provide assistance
Enter demographic and appointment data accurately
Follow EFW's confidentiality guidelines diligently Requirements:
Medical Office Assistant diploma a robust asset
Call center experience in a relevant field
Solid verbal and written communication proficiency
Logical and analytical problem-solving abilities
Resilience in working under pressure Take on this opportunity to enhance patient care at EFW Radiology in Calgary. #J-18808-Ljbffr