Step into a rewarding career as a Customer Relations Specialist at Victaulic in Brampton, ON. This hybrid role focuses on enhancing customer satisfaction through effective communication and efficient order management.
Victaulic, with a rich history of innovation in piping solutions, is looking for a Customer Care Representative with ideal experience in customer relations. You will engage with clients via phone and email, ensuring accurate order processing and prompt responses.
Solid organizational skills and attention to detail are crucial in this rapid-paced environment.
Key Responsibilities:
Process customer orders efficiently via web platforms
Address customer concerns with prompt and skilled responses
Assist in sourcing products to fulfill customer requests
Provide superior service in a continually evolving environment
Work closely with outside sales and internal departments
Requirements:
3 to 5 years of experience in customer relations
Excellent verbal and written communication skills
Familiarity with order management systems
Strong interpersonal skills to build relationships
Preferred university degree or college diploma
Become part of Victaulic's mission to improve construction productivity and deliver exceptional service through your role.