Job Title: Front Desk Administrator / Receptionist
Location: Moncton, NB
Shift: Monday to Friday, 8:30am-4:30pm
Wage: $20.00/hour
Job Overview
We are seeking a skilled and customer-focused Front Office Associate to support daily office operations and serve as a primary point of contact for clients and visitors. The successful candidate will manage front desk responsibilities with a high level of professionalism and attention to detail.
Key Responsibilities:
Greet and welcome clients, visitors, and tenants in both English and French, providing a friendly and professional first impression.
Answer, screen, and direct incoming telephone calls while responding to general inquiries in a timely and courteous manner.
Monitor and respond to incoming emails, ensuring requests are handled efficiently or forwarded to the appropriate department.
Process customer payments and deposits accurately while maintaining confidential financial records.
Schedule appointments, coordinate meetings,
and manage boardroom or meeting room bookings.
Assist with general administrative duties, including filing, data entry, document preparation, and mail distribution.
Maintain office supply inventory and coordinate replenishment as needed.
Assist walk-in customers by providing accurate information, resolving routine inquiries, or directing them to the appropriate staff member.
Ensure the reception area is clean, organized, and welcoming at all times.
Provide exceptional customer service while maintaining confidentiality and professionalism.
Requirements:
Fluent in English and French.
Robust customer service skills.
Positive communication and organizational skills.
Proficient with Microsoft Office.
Professional, business casual attire.
Clean criminal background check.