Be a key support for Kirmac Collision & Autoglass as a Customer Support Representative. Your role will involve providing friendly, organized service to enhance customer interaction and repair processes.
In this role, you will act as the primary point of contact for customers, managing inquiries and scheduling with a focus on customer satisfaction. Kirmac values experienced service professionals ready to support team members and enhance overall shop functionality. Your organizational skills will help maintain accurate documentation and effective communication.
Key Responsibilities:
• Build positive relationships with customers face-to-face and via phone • Manage ICBC rental form submissions for clients • Schedule appointments while maintaining calendars • Create and document repair orders accurately • Provide timely updates and manage correspondence
Requirements: • Exceptional communication skills, both verbal and written • Solid organizational abilities and detail-oriented mindset • Friendly and professional demeanor towards customers • Valid driver’s license required • Reliable references demonstrating professionalism
Ensure that customers receive top service at Kirmac, making their repair journeys seamless and reassuring. #J-18808-Ljbffr