Become a pivotal part of event success as a Hospitality AV Technician with Encore, ensuring premium audio-visual experiences and outstanding guest satisfaction. Your technical skills and customer service will shine in this essential role.
This role integrates the setup and management of audiovisual systems in a hospitality setting, while directly responding to client requests. You will work under the guidance of operations leadership, enabling event success through your proactive approach and technical aptitude. Ensuring high customer satisfaction will be a key component of this position.
Key Responsibilities:
• Set up and operate basic audiovisual equipment for events
• Consult with clients to clarify needs and ensure satisfaction




• Check equipment functionality and troubleshoot as needed
• Engage with event staff for seamless operation
• Complete necessary paperwork and systems updates
Requirements:
• High School Diploma mandatory; Associate degree preferred
• Preferably 1 year in customer service roles
• Require 1 year of AV or educational experience
• Must possess a valid driver’s license
• Capability to lift 50 lbs a must
Utilize your technical knowledge and customer service skills to enhance event experiences.
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📌 Hospitality AV Technician Role (Ottawa)
🏢 Encore Global
📍 Ottawa