Your Prospect

The Administrative Support III for General Internal Medicine performs clerical duties required to support specialty patient care for assigned specialists in the outpatient setting.

Responsibilities and duties include general reception and clerical duties, referral management, booking new and follow up appointments for patients, liaising with clinic staff regarding patient appointments and changes, data entry, review of physician’s orders and booking appropriate testing, requesting, tracking and obtaining patient information from physicians' offices, laboratories, radiology and other related health care disciplines. Excellent communication skills, multitasking, and meticulous attention to detail is required for this position. Duties may also include in-clinic support for tasks such as patient manual handling, handling of clinic equipment and supplies, and assistance to the multidisciplinary team in the coordination of patient care and follow-up.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III Union: AUPE GSS Unit and Program: General Internal Medicine Primary Location: Richmond Road Diag Treat Centr Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 15-SEP-2026 Employee Class: Casual/Relief Date Available: 28-SEP-2026 Hours per Shift: 7.75 Length of Shift in weeks:



Varies Shifts per cycle: Varies Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Previous experience with computer navigation skills at an intermediate knowledge level within Connect Care, Netcare and Windows Office (Word, Excel, Outlook). Accurate and proficient keyboard skills mandatory. Extended periods of sitting are required.

Detail-oriented and ability to work with minimal supervision. Excellent knowledge of the English language, both spoken and written. Ability to deal effectively with people in potentially confrontational circumstances.

Ability to work in a noisy, high volume, fast-paced environment with numerous interruptions. Ability to communicate effectively with clients of varying ages, socioeconomic statuses and ethnic backgrounds and varying levels of English language fluency. Recent hospital and/or clinic experience in a role that involves referral management, coordinates clinic visits, reviewing of physician’s orders and scheduling of procedures or tests.

Clear and concise telephone and communication skills with pleasant manner. Manual dexterity and physically able to carry a weight of up to 30 lbs. when required. Demonstrated time management, organizational skills and ability to prioritize work.

MOA/Unit Clerk course.

Preferred Qualifications

As Required.

📌 Administrative Support III (Calgary)
🏢 Alberta Health Services
📍 Calgary