Elevate the customer experience as a Team Lead at Roots. Lead a motivated sales team to achieve exceptional results while ensuring operational excellence and brand loyalty.

Roots is hiring a Team Lead who connects the leadership team with sales associates. This is a critical role that requires over a year of retail experience, especially in luxury environments. You'll be responsible for guiding staff, ensuring customer satisfaction, and supporting operational tasks in the absence of managers.

Key Responsibilities:

- Model outstanding customer service and sales behaviours
- Assist managers in running store operations effectively
- Coach associates on service fundamentals and provide feedback
- Facilitate new associate training and onboarding
- Delegate tasks to optimize team efficiency

Requirements:

- 1+ years' experience in retail apparel
- Proven capability in leading a sales team
- Strong POS management skills
- Excellent organization and problem-solving abilities
- Availability for diverse weekly shifts including weekends

Bring your leadership skills and passion for retail to Roots, enhancing customer experiences and operational success.

📌 Team Lead at Roots Retail (LaSalle)
🏢 Roots
📍 LaSalle